At Seller Spark LLC, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer returns and refunds under the terms outlined below.
1. Returns
Eligibility: You may return items within 30 days of receiving your order. To be eligible, items must be:
Unused, undamaged, and in the original packaging
With all tags, accessories, and manuals included
Non-Returnable Items: Some items are non-returnable, including gift cards, downloadable products, or items marked as final sale.
2. How to Initiate a Return
To start a return:
Contact our customer support at support@sellerspark.com with your order number and reason for the return.
Our team will provide instructions and a return authorization if your request is approved.
Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days to the original payment method.
Shipping costs are non-refundable, except in cases where the return is due to our error (e.g., defective or incorrect items).
4. Exchanges
Exchanges are available for defective or damaged products only.
To request an exchange, contact us at support@sellerspark.com with your order details and the issue.
We will send a replacement once the returned item is received and inspected.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at support@sellerspark.com with photos of the item and packaging.
We will provide a replacement or full refund at no additional cost to you.
6. Contact Us
For any questions about returns or refunds, please contact us: